Case Study: BrightStar Care achieves regulatory compliance and franchise growth with ADP Workforce Now (ADP)

Delivering quality in-home care requires a strong payroll partner

BrightStar Care, founded by Shelly Sun to provide a higher standard of dependable in‑home care, operates as a franchise network focused on supporting families and employees. Franchisees faced the ongoing challenge of managing payroll and HR amid constantly changing regulations, which pulled time and attention away from delivering quality care.

BrightStar partnered with ADP and implemented ADP Workforce Now to provide proactive guidance on compliance, reduce wage‑and‑hour risks, and streamline payroll and HR processes. As a result, franchisees gain regulatory awareness before issues arise, can concentrate on employees and clients, and better grow and protect the BrightStar brand.

BrightStar Care

Shelly Sun

Founder & Chief Executive Officer