Case Study: Center for Diagnostic Imaging achieves streamlined HR processes and reduced manual work with ADP Professional Services

Creating process improvements with ADP® Professional Services

Center for Diagnostic Imaging (CDI), a fast-growing healthcare company with 122 clinic locations and about 2,200 employees, faced growing HR strain from mergers and rising headcount. Longstanding manual processes limited the team’s ability to scale efficiently, so leadership sought ways to streamline work without adding headcount.

CDI engaged ADP Professional Services for a hands-on review of their ADP Workforce Now setup—an onsite two-day, 16-hour session that produced a prioritized list of improvements and several quick wins. Simple changes, like giving Purchasing limited system access to manage company cars and adding a checkbox plus an automated weekly report for credit-card orders, reduced manual handoffs, freed HR time for higher-value work, energized the team, and delivered clear operational efficiencies and ROI.

Center for Diagnostic Imaging

Jessica Larson

Senior Vice President of HR