Case Study: Covia achieves 90% paperless HR and saves 3,300 hours and $110,000 annually with ADP Mobile (ADP)

Creating efficiencies with ADP Mobile

Covia, a Walnut Creek–based nonprofit serving older adults across 12 Bay Area locations with about 1,200 employees, struggled with a semi‑centralized HR model and a 100% paper‑driven process. Reaching a diverse, largely deskless workforce that speaks a dozen languages and ensuring timely, multilingual communication were major challenges that hindered HR efficiency and new‑hire engagement.

Implementing ADP Vantage HCM and the ADP Mobile/MyADP app gave employees easy self‑service and onboarding in their preferred language, while managers gained real‑time workforce visibility. The result: Covia became 90% paperless, achieved 75% app adoption (4.75 satisfaction), saved over 3,300 hours and $110,000 annually, cut first‑year turnover by 26%, and reduced managers’ administrative time by roughly 1,400 hours a year.

Covia

Prab Brinton

Vice President of Human Resources