Case Study: QFix optimizes HR and saves 15 hours a month with ADP Workforce Now (ADP Professional Services)

Creating an optimized system

QFix, a 140-employee manufacturing company in Avondale, Pennsylvania, faced a common challenge when HR Manager Paula Whittaker joined: she was handed ADP Workforce Now with only basic login and payroll guidance after coming from a small, manual HR role. Paula needed to learn and optimize the platform quickly to handle recruiting, payroll, and everyday HR tasks more efficiently.

She engaged ADP Professional Services’ HR Excellence (now ADP Workforce Now Optimization Services) and worked one-on-one with advisor Eileen, who reviewed the system, provided a prioritized roadmap, and guided Paula through hands-on, flexible sessions. As a result QFix automated candidate communications, streamlined resume reviews, and saved Paula about 15 hours a month, freeing the HR team to focus on strategic initiatives.

QFix

Paula Whittaker

HR Manager