Case Study: Citi Trends achieves hassle-free multi-state employment tax compliance and $100K annual savings with ADP SmartCompliance

Citi Trends Tackling Employment Tax Compliance with Ease

Citi Trends, an urban clothing retailer headquartered in Savannah, GA, operates 550 stores with 5,500 employees in 31 states. Payroll Manager Ruth Arnone faced the challenge of managing complex federal, state and local employment tax filings and payments while keeping a very lean payroll team of three and avoiding penalties, overtime work and additional headcount.

Citi Trends implemented ADP SmartCompliance® Employment Tax (integrated with Workday® HCM) to handle filings, payments and reconciliations, supported by an easy-to-use client portal and dedicated ADP representatives. The solution delivered timely, accurate tax compliance, roughly $100,000 in annual savings by avoiding extra hires, reduced risk of penalties, and freed the payroll team to focus on core operations and employee service.

Citi Trends

Ruth Arnone

Payroll Manager