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Case Study: ABD Insurance & Financial achieves integrated HCM and streamlined client support with ADP Workforce Now
A ADP Case Study
Choosing a technology partner that delivers a dedicated, integrated strategy
ABD Insurance & Financial Services, led in HR technology by practice leader Megan Coen, needed a clear technology strategy to meet growing client demand for integrated HR solutions. Small and mid-sized clients were struggling with disparate systems, double data entry and unreliable integrations, and ABD had to decide which vendors to support and how best to deliver scalable, dependable technology advisory services.
ABD partnered with ADP, adopting ADP Workforce Now and ADP Partner Access to offer a single integrated HCM platform, streamlined data access, targeted training and a dedicated partner support team. The change drove quick, positive client response, reduced administrative burden and redundancies, improved issue resolution and delivered a strong ROI by replacing siloed systems with an end-to-end solution.
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ABD Insurance & Financial
Megan Coen
HR Technology Consulting Practice Leader