Case Study: Camping World achieves a digital, data-driven HCM transformation with ADP

Camping World - Customer Case Study

Camping World, America’s largest RV and outdoor retailer with 170+ locations and 12,000 employees, faced a heavily paper‑based people process—new hires filled 70 pages of forms, there was no applicant tracking or manager self‑service, and leaders needed better data and tools to boost manager productivity, employee experience and reduce their environmental footprint.

In partnership with ADP, Camping World implemented an integrated HCM stack (recruiting, Vantage HCM, MyADP, DataCloud and mobile) to digitize the employee lifecycle, centralize data, and enable manager/employee self‑service. The result: end‑to‑end digital processes, 93% mobile adoption, faster data‑driven decisions, improved onboarding and retention efforts, and recognition with ADP’s Innovation at Work award.

Camping World

Daniel Varela

Vice President of Payroll