Case Study: Valued Relationships, Inc. achieves 30% overtime reduction and improved HR efficiency with ADP Workforce Now

Building relationships and overcoming challenges

Valued Relationships, Inc. (VRI) is a Franklin, Ohio–based health monitoring company supporting 400 “heroes” across all 50 states. HR manager Chad Dresnick and his team of seven faced a patchwork of federal and state compliance requirements plus fragmented, manual HR processes that wasted time, increased errors and limited their ability to build employee relationships and drive engagement.

VRI implemented ADP Workforce Now—deploying manager self-service, employee self-service, a dedicated account manager and enhanced reporting—which went live within days and eliminated duplicate systems. The change saved roughly five hours a week (three manager, two HR), cut errors, boosted benefit participation from about 50% to a projected 73%, reduced overtime by 30% in three months, and freed HR to spend more time engaging employees and making better staffing decisions.

Valued Relationships, Inc.

Chad Dresnick

Human Resource Manager