ADP
489 Case Studies
A ADP Case Study
Bespoke Coffee & Dry Goods, a Wrightsville Beach, NC coffeeshop and retail shop founded by Chris Batten in 2016, rapidly grew into a coffee-first business and expanded to a second location that also serves as an events space. As a first-time owner with about 20 employees, Batten wanted to remove the stress of payroll, taxes and compliance and find a responsive workers’ compensation provider so he could focus on running and growing the business.
Batten implemented RUN Powered by ADP for automated payroll, tax filing and compliance, moved workers’ compensation to ADP’s affiliate and adopted ADP tools like Handbook Wizard, Doc Vault and the employee app, plus 401(k) options. The outcome was fewer administrative headaches, improved insurance support, greater employee self-service and the capacity to hire, retain staff and expand to a second location.
Chris Batten
Founder and Owner