Case Study: Valley National Bank achieves an inclusive, award‑winning, 99% paperless talent culture with ADP's HCM suite

Banking on culture to drive business success

Valley Bank, a regional bank founded in 1927 with about $61 billion in assets, set out to differentiate itself through a people-first culture focused on enhancing talent management from hire to retire, eliminating paper, and strengthening diversity, equity and inclusion. Prior to modernizing, their HR processes were highly manual and fragmented, limiting visibility into workforce trends and employee engagement.

Partnering with ADP, Valley implemented a fully integrated HCM suite—including recruiting, onboarding, performance, MyADP and the ADP mobile app—and ADP DataCloud analytics to centralize data, enable self-service and measure DE&I progress. The result: a 99% paperless workflow, single sign-on access and real-time people insights that empowered employees and HR to be more strategic, helped advance an inclusive, high-performing culture, and earned Valley the Culture at Work Award.

Valley National Bank

Tammy Mata

Head of People Resources and Relations Chief Diversity, Equity & Inclusion Officer