ADP
489 Case Studies
A ADP Case Study
American Capital Group (ACG) is a full‑service real estate firm with 185 employees across 22 jurisdictions. Reanna Ricks, the company’s sole payroll manager, faced time-consuming, complex payroll tax processing that would require at least one additional full‑time hire to manage filings and deposits—a burden made worse by a surge in tax notices during the pandemic.
ACG implemented ADP SmartCompliance Employment Tax through ADP Workforce Now, giving Reanna an intuitive, remote-access dashboard while ADP handles tax deposits, filings and notice resolution. The solution saved time, eliminated the need for extra headcount, ensured accurate on‑time tax compliance, and delivered the confidence and peace of mind Reanna now recommends to others.
Reanna Ricks
Payroll Manager