Case Study: ABB Optical Group achieves a 20% reduction in turnover with ADP Workforce Now

ABB Optical - Customer Case Study

ABB Optical Group, a leading U.S. distributor of brand-name contact lenses, supports 1,300 employees across eight locations with a lean nine-person HR team. They faced fragmented spreadsheets, manual reporting and paper-based performance reviews that made data access slow, ambiguous and time-consuming.

By consolidating HR, payroll and analytics on ADP Workforce Now, ADP DataCloud and ADP SmartCompliance and enabling mobile self-service, ABB automated performance management, gained real-time dashboards for turnover analysis, and captured tax credits. The solution saved significant time, empowered employees and leadership with actionable data, and helped reduce turnover by 20% while unlocking substantial tax savings.

ABB Optical

Ken Choy-Sing

Payroll Administrator