Case Study: Relaxx Dry Cleaning achieves scalable HR, payroll and compliance to support rapid hotel growth with ADP

A dry-cleaning business that keeps getting better

Relaxx Dry Cleaning, a San Diego–based pickup-and-delivery cleaner that services nearly every local hotel, grew rapidly after finding a niche in 24/7 hospitality service. As the company expanded to 54 employees, its founders encountered payroll and tax compliance problems with a previous provider that offered little relationship or support, creating penalties and distracting them from core operations.

Switching to ADP and a dedicated local rep solved those issues: Relaxx implemented RUN, HR411, Time & Attendance, Pay‑by‑Pay workers’ comp, benefits and ZipRecruiter via the HR app, plus an updatable employee handbook and e‑onboarding. The result was stronger compliance, faster hiring, streamlined scheduling and onboarding, fewer HR headaches (no full‑time HR hire needed) and more time to focus on customer service and growth.

Relaxx Dry Cleaning

Will Jones

Founder