Case Study: Matchbox Food Group achieves near-real-time tip payouts and eliminates cash handling with ADP's ALINE Card and Instant TIPS

A convenient and flexible way to pay restaurant worker gratuities

Matchbox Food Group, a 1,500-employee restaurant group with 11 locations, needed a secure, compliant and efficient way to distribute daily gratuities while operating with a very small HR team. Relying on large cash holdings and armored car deliveries created security risks, manager time-sinks (passing out cash at shift end) and reporting headaches for payroll and tip compliance.

By integrating the ALINE Card by ADP with Instant TIPS by GratSync, Matchbox rolled out personalized pay cards quickly and began loading finalized tip shares to activated cards the next morning. The solution eliminated the need for bulky cash deliveries, sped tip payments, reduced manager workload, improved tip reporting compliance, delivered cost and time savings, and earned positive feedback from employees—especially those without traditional bank accounts.

Matchbox Food Group

Harvey Metro

Chief Executive Officer