Case Study: Global Insurance Firm reduces onboarding time by 20% with Adoreboard

Transforming the onboarding experience reducing barriers to productivity in the first 90 days of employment.

Global Insurance Firm, part of one of the largest insurance providers in the United States, wanted to remove friction in the first 90 days of employment to improve new recruit productivity and long-term retention. Adoreboard helped the company assess whether the employee experience promised in recruitment matched reality, and to understand employee emotions more deeply than a standard survey using its emotion AI platform, Emotics.

Using Adoreboard’s Emotics platform, the firm identified onboarding topics that generated 65% less joy and 52% less trust on average. After implementing new support processes, peer-to-peer mentoring, and a more human-centric recruitment model, the company reduced onboarding time by 20% and lowered graduate attrition.