Case Study: Wintrust Financial Corp achieves rapid $3.3B SBA loan funding with Adobe

Wintrust funds $3.3B and approximately 11,000 loans with the help of Adobe

Wintrust Financial Corp, a commercial and personal banking provider in Illinois and Wisconsin, needed a fast, reliable way to handle a surge of SBA Paycheck Protection Program applications during the early COVID-19 crisis. Working with Adobe and its Adobe Experience Manager (AEM) platform, Wintrust had to launch a secure online loan portal in just days while also keeping customers informed with rapid website updates and communications.

Adobe helped Wintrust build the portal using Adobe Experience Manager Forms and Adobe Campaign, with real-time validations, API integrations, and automated customer notifications for application confirmation and approval updates. With Adobe Managed Services supporting high traffic, Wintrust scaled to meet demand and ultimately secured approval of $3.3 billion across approximately 11,000 loans, processing nearly 50 times its typical annual SBA loan volume in less than two weeks.

Wintrust Financial Corp

Michael Limjoco

SVP of Business Line Information Systems