Case Study: RICOH Japan achieves 30% more training platform users with Adobe Express and Adobe Firefly

Redesigning content to increase self-directed learning

RICOH Japan’s Human Resources Development Center needed a better way to create engaging training content for its Digital Academy, especially since many employees lacked experience with creative tools. The team also wanted original visuals that would strengthen the value of its training materials while avoiding copyright risks. Adobe Express, along with Adobe Firefly and Adobe Stock, was introduced to help solve these content-creation challenges.

Adobe implemented Adobe Express so RICOH could quickly produce high-quality thumbnails, images, and branded learning materials in-house. As a result, Digital Academy users increased by about 30% to 75% of employees, reaching 13,500 users, video plays rose 15%, completion rates improved 10%, and content creation time dropped by about 50%.

Ricoh