Case Study: Nokia Shanghai Bell Philippines, Inc. speeds customer approvals and project payments with Adobe Acrobat Sign

Nokia Shanghai Bell Philippines, Inc. speeds connections with customers using Adobe Acrobat Sign

Nokia Shanghai Bell Philippines, Inc. (NSBPH) works with customers across the Philippines to build telecommunications networks, but its large, multi-stakeholder projects created a challenge in managing customer documentation, reviews, and acceptance signatures across different locations. The company needed a smarter, faster signature process and turned to Adobe Acrobat Sign to replace manual approvals and help speed revenue collection.

Adobe Acrobat Sign streamlined NSBPH’s workflow by allowing certificates to be sent to multiple signers at once and letting the team track exactly where each document was in the approval process. As a result, NSBPH simplified customer approvals, kept projects moving during the pandemic, and continued securing acceptance and payment certifications while teams worked from home, with plans to expand the use of Adobe Acrobat Sign to more projects.

Nokia Shanghai Bell Philippines, Inc.

Chris Hartley

Project Management Office Director