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Case Study: NetApp achieves faster contract turnaround and 93% less processing time with Adobe Document Cloud eSign services
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NetApp - Customer Case Study
NetApp, an international Fortune 500 storage company, needed to speed up and simplify contract processes across multiple departments while improving compliance and staff productivity. Legal Operations sought an intuitive, low‑training solution to stop bottlenecks—especially for NDAs and sales contracts—that were delaying deals and consuming significant legal support time.
NetApp implemented Adobe Document Cloud eSign services, integrated with Apttus and Salesforce, using pre‑approved NDA templates and self‑service workflows for sales reps. The digital, automated process drove rapid adoption and minimal training, cutting contract support time from 15 to 1 hour per week (93% less), reducing sales contract turnaround from 19 to 5 days, and making NDAs three times faster to complete while improving compliance.
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NetApp
Emily Teuben
Legal Operations Manager, NetApp