Case Study: TiVo achieves 600% faster contract approvals and transparent audit trails with Adobe Sign (Adobe)

Media innovator expedites contracts and safeguards audit trails with Adobe Sign

TiVo, the pioneer of the digital video recorder and a leader in advanced TV services, faced a growing backlog of contracts and approvals as it worked with partners and resellers worldwide. The company needed to streamline and standardize contract workflows, improve record‑keeping and audit trails for compliance, and enable self‑service processes to speed reseller onboarding.

By integrating Adobe Document Cloud/Adobe Sign with Salesforce, TiVo automated contract generation, mobile signing, and routing—cutting multi‑executive approval cycles from about 21 days to 3 or less, enabling self‑service reseller applications, creating clear audit trails for compliance, and eliminating roughly 99% of paper. The result was dramatically faster turnarounds, better visibility into workflows, and reduced risk and administrative overhead.

TiVo

Larry Denny

Vice President and Associate General Counsel