Adobe
1216 Case Studies
A Adobe Case Study
McGrath RentCorp, a diversified B2B rental company founded in 1979 with about 1,100 employees, struggled with four separate, paper-based contracting processes across its Mobile Modular, Mobile Modular Portable Storage, TRS‑RenTelco, and Adler Tank Rentals divisions. Manual wet signatures, lengthy handoffs, lost paperwork and up to four-hour notification delays were creating administrative drag, inconsistent customer experiences and limiting growth.
The company deployed Adobe Acrobat Sign integrated with its Oracle back‑office systems, digitizing contracts, embedding photos, customizing workflows via APIs and enabling lifetime document retention. Rolled out from Adler Tanks to all divisions, the solution produced a 50% cut in contract-related admin work, thousands of e‑signed agreements annually, instant delivery/return notifications (vs four hours), more than $8,000/year saved in paper/postage costs, faster billing and a modernized customer experience.
Mark Rowell
Senior Director, Information Technology