Case Study: IES Communications achieves scalable, mobile-first training and business growth with Adobe Captivate Prime (Adobe)

IES Communications provides mission-critical services based on training delivered through the Adobe Captivate Prime LMS

IES Communications, the nationwide communications division of IES Holdings founded in 1984, provides mission‑critical structured cabling, AV, life‑safety, security, Wi‑Fi/DAS and data‑center services. Rapid growth—doubling to about 1,300 employees—made consistent training difficult: flying new hires to a central center was costly, webinars lacked interactivity, and there was no reliable way to track learning or retention.

By adopting Adobe Captivate and the Adobe Captivate Prime LMS, IES created interactive, mobile‑friendly eLearning modules without needing developers and can publish courses to any device in under an hour. The platform’s dashboards, reporting, badges and notes improved learner engagement and visibility, enabled sharing of 23+ courses across the company, and helped maintain service quality while supporting continued business growth.

IES Communications

Shelly Olmstead

Director of Quality and Development