Case Study: Pentair achieves a unified global customer experience with Adobe Commerce Integration Framework

How Pentair leverages Adobe’s Commerce Integration Framework to deliver customer experience

Pentair, a global water solutions company, faced the challenge of unifying 35 websites across North America into a single global digital experience. To improve trust, transparency, and customer journey consistency, Pentair chose a commerce platform compatible with Adobe Experience Manager, using Adobe’s Commerce Integration Framework (CIF).

Adobe’s CIF helped Pentair integrate Adobe Commerce with Adobe Experience Manager to deliver a more personalized, omnichannel experience. The rollout has been completed on time and within budget, with faster-than-expected and less expensive project completion, fewer resources needed for deployment and support, and no interruptions during integration.

Pentair

Patrick Theimer

Vice President of Digital Customer