Case Study: City and County of Denver achieves faster digital services and boosts citizen engagement with Adobe Creative Cloud

Government lowers total cost of ownership and improves support by standardizing on Adobe Acrobat with an enterprise license agreement

The City and County of Denver needed to make government services faster, easier, and more engaging as the city grows—encouraging constituents to do more business online while enabling departments to produce professional communications quickly and affordably. With many teams requesting web pages, microsites, and visual materials, Denver faced a bottleneck in creating consistent, branded content and putting services online at scale.

Denver adopted Adobe Creative Cloud (including Experience Manager, XD, Spark, Stock, and Creative Cloud Libraries) to streamline design, prototyping, content publishing, and asset sharing. The tools cut web-prototype time from three days to four hours, halved the Clerk and Recorder’s annual report production time, helped quick-permit adoption jump from 3% to 70%, empowered staff across departments to create engaging visuals, and simplified brand-consistent asset sharing—improving citizen access and public engagement.

City and County of Denver

Frank Daidone

CIO, City and County of Denver