Case Study: Kantar IT Partnership achieves rapid procurement approvals and stronger compliance with Adobe Sign (Adobe)

Global IT solution provider accelerates procurement workflow and improves compliance and security with Adobe Sign

Kantar IT Partnership (Kantar ITP) is the global IT services arm for Kantar (part of WPP), supporting hundreds of businesses worldwide. Its centralized procurement and authorization process required up to nine signatures and relied on printing, scanning, emailing and chasing approvers across time zones, creating delays of one to four weeks, poor visibility and accountability, and challenges meeting Sarbanes‑Oxley compliance.

Kantar ITP implemented Adobe Sign (Adobe Document Cloud), rapidly onboarding staff and automating workflows. The change cut approval times from weeks to minutes or hours, enabled processing of 300–400 documents monthly for up to 40 users, improved security and auditability, sped vendor payments, and extended benefits to HR onboarding—delivering faster procurement, clearer accountability, and stronger internal controls.

Kantar IT Partnership

Gemma Gervasini

Finance Manager