Case Study: Franklin County achieves a paperless, mobile workforce with Adobe Sign (Adobe)

Franklin County delivers efficient, fiscally responsible services with the help of Adobe Sign

Franklin County, a fast-growing county in south central Pennsylvania, needed to deliver more health, safety, and welfare services without dramatically increasing staff or costs. With 57 departments and hundreds of routine contracts and forms, the county faced rising paper, storage, and workflow burdens and wanted to modernize IT to support a mobile, paperless workforce.

Franklin County integrated Adobe Sign (part of Adobe Document Cloud) with its Laserfiche document management system to automate e-forms and signature workflows. The solution enabled secure mobile signing, automatic reminders, and clear audit trails, reducing paper and storage needs, improving compliance, and increasing efficiency so the county can do more with existing staff.

Franklin County

Sean Crager

CIO