Case Study: Foxtons achieves faster, more loyal real estate transactions with Adobe Acrobat Sign

Foxtons wins loyal real estate clients with Adobe Acrobat Sign

Foxtons, London’s largest estate agency, wanted to improve the experience of buying, selling, and leasing property, where customers were slowed by heavy paperwork and manual signature processes. Using Adobe Acrobat Sign in its My Foxtons portal, the company set out to make document signing faster, more convenient, and fully digital for clients and agents.

Adobe implemented Acrobat Sign APIs to embed e-signatures into about 30 document templates, creating a branded self-service experience with document routing and a vault for signed records. Foxtons now processes 110,000 documents a year, has doubled the volume of lease and purchase agreements through the portal, and reports faster turnaround times, improved productivity, and sustainability gains equal to more than 13,000 trees and nearly 4.5 million kilograms of greenhouse gases saved annually.

Foxtons

Rajesh Patel

Product Director