Case Study: stratton speeds car financing and boosts conversions with Adobe Sign

Financial services company engages car buyers with faster service rates through Adobe Sign

stratton, a financial services company in Australia, faced the challenge of a slow, paper-based loan document process that was causing them to lose up to 35% of potential customers at the final stage. To remain competitive and connect with customers faster, they turned to vendor Adobe for a solution using Adobe Sign.

By implementing Adobe Sign from Adobe, stratton automated its contract generation and enabled customers to sign documents electronically from any mobile device. This solution reduced paperwork turnaround from days to minutes, significantly improved final settlement rates, and allowed sales consultants to shift their focus from administration to customer service.

stratton

Andrew Lawrence

Software Development Manager