Case Study: Merck KGaA achieves a single source of truth and complete visibility into client‑facing work with Adobe Workfront

Establishing a single source of truth for Merck Group

Merck, a global science and technology company with over 50,000 employees, sought to establish a single source of truth for its In‑House Consulting teams by consolidating multiple project management tools, reducing manual processes, and improving resource planning and visibility into client‑facing work across sites in Darmstadt, Boston and Singapore.

By deploying Adobe Workfront, Merck created one place to manage requests, track expenses and automate workflows. Real‑time dashboards and centralized capacity data cut planning meetings and reporting time, enabled faster decisions, and optimized resource allocation — delivering complete visibility into who is working on what and turning previously siloed, error‑prone processes into a streamlined operation.

Merck KGaA

Tarunjot Singh

In-House Consultant