Case Study: Distech Controls Inc. achieves 20% productivity gain and streamlined authoring with Adobe FrameMaker (Adobe)

Distech Controls streamlines authoring and publishing workflows for building management system user guides and online help

Distech Controls, a building-management systems company that designs energy-efficient, occupant-focused solutions, faced a documentation bottleneck as its technology evolved. A three-person documentation team managed roughly 450 unique documents using multiple authoring tools, which created duplicated workflows and made it hard to keep Microsoft HTML Help, multilingual outputs, and complex user guides current.

By consolidating authoring on Adobe FrameMaker (2017) with support from Publishing Smarter, Distech streamlined style, template, layout, and graphics management, automated HTML5 online help generation, and improved content reuse and multilingual publishing. The change reduced design and formatting overhead and increased documentation productivity by about 20%.

Distech Controls Inc.

Isabella Adornato

Documentation Manager