Case Study: Data#3 achieves 98% fewer contract-processing clicks and faster onboarding with Adobe Sign (Adobe)

Data#3 transforms HR contract processes using Adobe Sign integrated with Salesforce

Data#3, a Brisbane-based ICT services firm with more than 1,000 employees, faced slow, paperwork-heavy contract and onboarding workflows that caused administrative overload, data errors, security risks, and missed hiring opportunities. Manual steps—printing, signing, scanning, mailing and rework—could take days or weeks and stalled the resourcing team in a fast-moving market.

Integrating Adobe Sign with Salesforce digitized and automated the contract lifecycle, enabling one-click sends, mobile e-signatures, mandatory fields, role-based data access and full auditability. The change cut processing clicks from 92 to 2 (98% fewer), processed 1,200+ contracts in four months, saved about 20 administrative hours per week, sped hiring roughly tenfold, and sharply reduced onboarding time and errors.

Data#3

Tash Macknish

Group Manager, Organisational Development & Human Resources