Case Study: Cygate achieves 30% faster agreement completion and stronger compliance with Adobe EchoSign

Cygate, inspired solutions for successful businesses

Cygate, a leading systems integrator in Sweden and Finland serving government and large enterprises, was challenged by a high volume of new and renewed sales and service agreements. Its sales and contract teams needed a consistent, simple, trackable process to increase signature completion without adding time or complexity, while also integrating with existing CRM systems and supporting multiple languages.

Cygate implemented Adobe EchoSign, using its robust API to build a single agreement workflow integrated with their CRM; the simple interface, multi‑language support and audit capabilities strengthened compliance (including SOX) and enabled 24x7 service. The result: agreement completion rates rose about 30%, agreements are completed faster and more consistently, and overall productivity and compliance improved.

Cygate

Aram Galestian

CIO, Cygate