Case Study: CXC Global achieves faster contract turnaround and secure remote onboarding with Adobe Sign

CXC meets client demands for contingent workforces using Adobe Sign to complete contracts faster

CXC, a global contingent workforce provider, needed to speed up and secure contract workflows after winning large accounts that required onboarding thousands of contractors quickly. The company faced rising client demand, distributed remote teams, and strict accuracy and compliance requirements that made its paper-based processes unsustainable.

CXC implemented Adobe Sign and Acrobat and integrated them with Salesforce to enable e-signatures, automated population of contract fields, secure PDFs, and auditable workflows. The change doubled handling capacity during peak periods, saved up to 28 hours per month by trimming 2–3 minutes per contract, cut human error, met stringent security requirements, and allowed CXC to deliver a record month—signing hundreds of contractors during the COVID-19 response.

CXC Global

Chris Thuell

Director of Risk and Compliance