Case Study: CPA Global achieves secure, USPTO-compliant global IP document management with Adobe Acrobat

CPA Global - Customer Case Study

CPA Global, a leading provider of intellectual property management and legal support operating in 200+ jurisdictions, faced the challenge of handling multi‑hundred‑page patent files that required strict security, multilingual support, and fast, compliant sharing with clients and patent offices. Paper‑based workflows and inconsistent tools increased cost, slowed turnaround, and created risk of confidential information leaks.

CPA Global standardized more than 1,500 employees on Adobe Acrobat (with LiveCycle), using encryption and permanent redaction, OCR and file conversion, markup and page management, and custom PDF checklists. The result: secure, USPTO‑compliant document submissions, faster global collaboration, improved productivity and error detection, and reduced risk of leaked or mishandled patent information.

CPA Global

Alistair Jones

Desktop Engineering Manager, CPA Global