Case Study: QAD Digital Commerce speeds sales and boosts customer experience with Adobe Sign (Adobe)

Commerce platform improves customer experiences with electronic signature services through Adobe Sign

WebJaguar, a specialist in high‑traffic e-commerce platforms, needed to modernize slow, paper‑based contract workflows that hurt customer experience and limited growth. Customers accustomed to digital commerce were forced to print, sign, and fax or scan agreements, so WebJaguar sought to elevate service, automate internal tasks, and add valuable services to attract new clients.

WebJaguar integrated Adobe Sign into its Commerce platform and CRM, adding mobile signing, touchscreen widgets, and batch processing for large forms. The result: contracts that once took weeks are completed in days, sales close faster, signed documents are auto‑attached to customer profiles, customer experience and productivity have improved, and WebJaguar now offers e‑signature as a value‑added service that helps attract new clients.

QAD Digital Commerce

Bachir Kassir

President and Founder