Case Study: Clark County achieves faster, more sustainable digital services with Adobe Acrobat Sign

Clark County realizes the value of Adobe Acrobat Sign to deliver outstanding services to residents, visitors, and businesses

Clark County, a large and diverse county serving 2.4 million residents and millions of visitors, needed to modernize its services and reduce the burden of paper-based forms and approvals, especially as remote and hybrid work became essential during the pandemic. Adobe helped the county with Adobe Acrobat Sign, integrated with Microsoft 365, to make digital workflows easier for employees and the public.

With Adobe Acrobat Sign, Clark County automated signature-heavy processes across departments, improved tracking with audit trails, and enabled forms to be completed from any device. Adobe’s solution cut paper waste by 75%, reduced invoice turnaround from days to hours, and even shortened some employee evaluation approvals from three days to 10 minutes, while scaling to 700 documents per month and potentially 30,000 monthly.

Clark County

Nadia Hansen

Chief Information Officer