Case Study: AusNet Services achieves 2-day contract turnaround and auditability with Adobe Sign (Adobe)

AusNet Services delivers energy to millions of Australians by streamlining operations and procurement with SAP Ariba and Adobe Sign

AusNet Services delivers electricity and gas to about 1.3 million Australian homes and businesses via extensive transmission and distribution networks. To keep maintenance teams supplied and minimize recovery times, the company needed faster, auditable, and more efficient procurement contract administration—manual signing, tracking, and paper mailouts were slow, error-prone, and resource-intensive.

By integrating Adobe Sign (Adobe Document Cloud) with SAP Ariba and Microsoft SharePoint, AusNet automated and digitized contract workflows. The solution cut signing time from weeks to about two days, provided traceable audit trails and real-time visibility, enabled 150-signature campaigns with MegaSign, automated contract filing and PO creation, and reduced administrative effort so staff could focus on strategic work.

AusNet Services

Cor van der Scheer

Procurement Processes & Systems Manager