Case Study: Acxiom accelerates onboarding and streamlines contract workflows with Adobe Sign (Adobe)

Acxiom frees-up time to better serve clients

Acxiom, a global provider of marketing data, was winning more clients, partners, and hires but struggled with slow, manual contract and onboarding workflows that delayed projects and new talent. The company needed a more cost-effective e-signature solution to streamline change requests, amendments, and employee onboarding while reducing administrative overhead.

Acxiom deployed Adobe Sign integrated with Salesforce, Conga Composer, and Workday to automate document creation, e-signature routing, and record storage. The result: faster onboarding and approvals (handling ~200 client change requests monthly), a smoother first impression for clients and recruits, higher client satisfaction on project changes, and reduced contract administration so teams can focus on serving clients and growing the business.

Acxiom

Lissa Hess

Platform Manager, Corporate Applications & Data Services