Case Study: Access Intelligence achieves 50% faster contract completion and reduced administration with Adobe Sign (Adobe)

Access Intelligence reduces administration with integrated Adobe Sign, Salesforce, and Conga solution

Access Intelligence, a 300‑employee marketing services company founded in 1977, runs events, webinars, data and communications across eight market sectors. The company’s sales reps were bogged down by manual, paper‑based contract processes—handwritten forms, faxing, scanning and couriering—that could take up to a month to finalize after major shows, undermining a proactive sales culture and creating administrative bottlenecks.

By integrating Adobe Sign (Adobe Document Cloud) with Salesforce, Conga Composer/Workflow and ExpoCad, Access Intelligence automated contract generation, population and digital signing. The new workflow cut contract completion time by 50%, saved more than 4,000 pages a year, accelerated invoicing and cash flow, improved security and auditability, and freed sales teams to focus on lead generation while handling about 140 electronic contracts per month.

Access Intelligence

Jennifer Good

Director, Business Operations