Case Study: Thermo Fisher Scientific achieves 24% faster legal reviews and 20% shorter project durations with Adobe Workfront

Thermo Fisher Scientific - Customer Case Study

Thermo Fisher Scientific, a global leader in serving science, faced a sudden shift to fully remote work at the start of the COVID-19 pandemic while needing to rapidly scale customer‑facing content and maintain strict legal and compliance reviews. Marketing Operations Manager Amy Zakrzewski’s team had to centralize work, speed content delivery, and prevent newly adopted legal approvals from becoming a bottleneck.

They implemented Adobe Workfront to centralize workflows, automate tasks, add a legal review process, and create stakeholder dashboards that consolidate documents and proofing comments for faster decisions. The changes extended some timelines by just two days while delivering a 24% reduction in legal review duration (nearly 50% faster than the company average) and a 20% reduction in overall project duration.

Thermo Fisher Scientific

Amy Zakrzewski

Marketing Operations Manager