Case Study: Tampa General Hospital achieves an 11% boost in project success rate and reclaims 10% of staff time with Adobe Workfront

Tampa general instantly boosts project success rate by 11 percent in three months

Tampa General Hospital, a rapidly growing healthcare system in Tampa, FL, confronted an overwhelmed PMO in 2012 as it prepared for roughly 70 projects and new ambulatory clinics. Reliant on spreadsheets, MS Project and SharePoint, the team had scattered data, slow project intake and planning processes, and limited visibility into upcoming work and resource availability.

In late 2012 they implemented Workfront’s Enterprise Work Cloud to centralize project data, provide real-time portfolio and resource visibility, and embed best practices with on-site support. The new system shortened intake and meeting times, freed about 10% of staff time for higher-value work, and boosted on-time project success from 84% to a projected 93%—an 11% improvement.

Tampa General Hospital

Tiffany Schepens

PMO Manager