Case Study: MemorialCare achieves skyrocketing on-time ratings and executive visibility with Adobe Workfront

MemorialCare PMO On-time Ratings Skyrocket with Workfront

MemorialCare Health System’s IS Department in Fountain Valley, CA, was overwhelmed by an array of disparate tools—spreadsheets, email, shared drives and homegrown apps—that left teams working in silos and made it nearly impossible to manage enterprise applications, support activities, resources, forecasting and planning. Executive director Anna Peña identified the need for a unified solution to provide standard processes, visibility and better alignment across clinical, financial and technical teams.

After seeing Workfront in use at an acquired physician foundation and attending a user conference, MemorialCare implemented Workfront with on-site consulting and expanded it across hospital campuses. The cloud-based system delivered customizable workflows, dashboards and real-time reporting that improved collaboration, resource management and prioritization, built executive trust and accountability, and led to a dramatic improvement in on-time performance and operational visibility.

MemorialCare

Anna Pena

Executive Director, Clinical Systems