Case Study: ADP achieves 50% fewer meetings and 100% strategic project alignment with Adobe Workfront

How Josh at ADP transformed his business with Workfront

ADP’s HRO group, led by Principal Technology Solutions Consultant Josh Blackwood, manages complex, end-to-end outsourced HR products for large clients. Faced with ad hoc processes, poor visibility, inconsistent KPI reporting and oversized status meetings, the team needed a robust, one-stop project-management tool to standardize intake, prioritization and tracking across departments.

They implemented Workfront as a single source of truth, standardizing KPI reporting and project intake with custom forms and a user-friendly UI. The result: meetings fell by 50% (saving about 240 hours), 100% of major projects now align to strategic priorities, operational costs were reduced through better prioritization (e.g., fewer mailed paper kits), and teams gained clearer visibility and faster, strategy-driven decision making.

ADP

Josh Blackwood

Principal Technology Solutions Consultant