Case Study: Global Marketing Agency saves 100 hours/week and $200K+ annually with Adobe Workfront

Global Customer Experience Marketing Agency Saves an Estimated 100 Hours Every Week with Workfront, Translating into Annual Cost Savings of More Than $200,000

A global customer-experience marketing agency supporting a major technology brand—serving client teams across 30 offices in 20 countries—struggled with disconnected project tools, poor resource planning, limited reporting visibility and time-consuming manual processes that made accurate staffing, forecasting and collaboration difficult.

The agency implemented Workfront as its standard work-management platform in under four months—adding a client portal, DAM, role-based training, real-time dashboards, issue tracking and request queues—which consolidated communication and provided actionable data. As a result they saved an estimated 100 hours per week (~$200K/yr), increased individual throughput by 50–70%, raised on-time delivery to 99.9%, shortened onboarding from months to weeks, reduced meeting time and overburn rates, and added strategic roles without increasing budget.