Case Study: CHG Healthcare achieves greater transparency, collaboration, and employee satisfaction with Adobe Workfront

CHG Healthcare empowers employees with Workfront

CHG Healthcare, a Midvale, Utah–based leader in healthcare staffing, struggled with fragmented project tools (Excel, JIRA, and a basic task manager), limited visibility into marketing and web development roadmaps, and no reliable capacity planning. With a people-first culture, the company needed a single system that could connect creative and development teams, support both Waterfall and Agile workflows, and give project managers real-time insight to prevent overload and improve planning.

CHG implemented Workfront as its marketing operational system of record for nearly 100 marketing employees, automating intake forms, centralizing requests and capacity planning, and running web development sprints and creative projects in one platform. The result: greater transparency and collaboration, better-quality work and forecasting, faster handoffs (saving about an hour a week in creative downloads), reduced burnout through balanced workloads, measurable capacity data to inform hiring, and stronger employee engagement and career growth while managing roughly 200 projects a year.

CHG Healthcare

Amy Pett

Director of Marketing Project Management