Case Study: Caselle achieves a $500K reduction in deferred revenue and major time savings with Adobe Workfront

Caselle Decreases Deferred Revenue by a Half-Million Dollars with Workfront

Caselle, a Provo, UT–based provider of fund accounting software used by about 1,200 local governments across 29 states, faced growing operational strain as its customer base expanded: manual invoicing and reporting, inefficient project tracking (paper binders and siloed knowledge), and difficulty managing resources left its 21‑person implementation team with a backlog and limited visibility into project status and utilization.

By adopting Workfront’s Enterprise Work Management cloud, Caselle standardized project templates, captured real‑time status and time data, and automated reporting and resource views. The change cut deferred revenue by $500,000, improved forecasting reliability, saved the implementation team roughly 2.5 hours per person per week (about 50 hours weekly, $10K–$12K monthly), reduced reporting by 2–3 hours per month, and gave development staff greater focus and accountability.

Caselle

David Longhurst

Vice President of Implementation and Training