Case Study: State of Arkansas achieves standardized processes, faster response times, and 360-degree project visibility with Adobe Workfront

Arkansas Office of the Courts standardizes it processes, improves response time

The Arkansas Administrative Office of the Courts (AOC) PMO, which supports technology and services for courts statewide, struggled with fragmented project communications, document versioning issues, limited visibility into project status, and no reliable way to track employee time. Those gaps made reporting manual and planning unreliable, leading projects to frequently slip or require last-minute “all‑hands” scrambles—about 60% of the time.

After implementing the cloud-based Workfront Enterprise Work Management solution, the AOC standardized processes with reusable templates, centralized documents and comments, automated notifications, and tied hours to tasks for budget tracking. The platform delivered 360-degree project visibility, faster onboarding of work, and simpler reporting, boosting efficiency and accountability and cutting scramble events from roughly 60% to 10%.

State of Arkansas

Alex Rogers

PMO Manager, Administrative Office of the Courts