Case Study: Advance Auto Parts achieves more than 50% increase in productivity with Adobe Workfront

Advance auto parts ecommerce team estimates more than 50% increase in productivity

Advance Auto Parts, a leading North American automotive parts retailer, faced scaling challenges on its eCommerce team as it handled hundreds of remote requests across multiple time zones. Relying on Excel and a manually built SharePoint intake, the team suffered from low project visibility, incomplete briefs and a weekly 2½-hour status meeting to coordinate work, which limited productivity and collaboration.

By adopting Workfront’s cloud-based work management solution to replace SharePoint, the team centralized project and resource planning, enabled real-time updates and streamlined communication. The change eliminated the long status meeting, boosted completed eMarketing projects from 315 to 475 annually (a >50% productivity increase), improved processes by about 75%, and allowed the team to support five websites with only one additional hire.

Advance Auto Parts

Adam Messano

Senior Project Manager, Resource and Infrastructure Optimization