Case Study: ADP achieves 100% alignment of major projects to strategic initiatives with Adobe Workfront

ADP uses Workfront to align 100% of their major projects to strategic initiatives

ADP’s Human Resources Outsourcing (HRO) group in Atlanta, led by Josh Blackwood, runs high‑visibility, revenue‑driving projects but struggled to prioritize work and tie outcomes back to the company’s strategic goals. The team needed a way to define project success up front and ensure every major initiative mapped to larger business priorities.

Using Workfront, ADP standardized success parameters and KPI reporting into the project lifecycle and built custom reports tracking cost, adoption, engagement and more. The platform gave the team real‑time visibility and alignment for 100% of major projects, enabling clearer business impact reporting, fewer misaligned initiatives, reduced risk and rework, and improved revenue outcomes.

ADP

Josh Blackwood

Principal Technology Solutions Consultant