Case Study: News Corp Australia achieves hands-free IT and simplified creative software management with Adobe Muse

News Corp Australia - Customer Case Study

News Corp Australia, one of Australia’s largest media companies, needed a better way to manage creative software access for about 2,000 users as Adobe serial numbers were being phased out. Using Adobe Muse as part of its Adobe Creative Cloud for enterprise environment, the company set out to simplify deployment, reduce IT overhead, and give employees faster, easier access to the apps they need.

Adobe Muse helped News Corp Australia implement automated named-user deployment through ServiceNow and Active Directory, creating a self-service model for accessing Adobe apps and packages. The result was simpler software distribution and better visibility into deployments, reduced IT burden through automation, and improved access for power users, with self-managed users representing about 5% of the population and helping lower support costs over time.

News Corp Australia

Brad Forster

Head of SEO